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Outages

Report outages immediately by calling 1-888-884-3887.

Your calls will be answered by Agralite Electric Cooperative during business hours, and by the Cooperative Response Center (a professional response system for taking calls after-hours and during major outages) during non-business hours.

Report outages immediately. You'll get your power back sooner and you'll help us isolate the problem more quickly. But first:

  1. Check your fuses or circuit breakers, including those on the meter pole, to see if they've blown or tripped. Check your meter, if the red light is on, then it is a problem on your side of the meter. If you do not see a red light, it is Agralite's problem.

  2. Make sure the phone number you have listed with us is current to help expedite your call. Please inform us of all numbers you may call from.

  3. Unplug sensitive electronic equipment such as TV's and computers.

  4. Unplug refrigerators, freezers, and other major appliances. Reducing the load when power is restored may prevent additional outage time. Leave a light on so you will know when power has been restored.

Agralite maintains everything from the substation to your transformer, including our lines and the transformer in your yard. All lines between the transformer and the final point of use are your responsibility. The meter is Agralite's but the meter loop is your responsibility. Call a licensed electrician for service on your lines and on equipment that is your responsibility.

Please call Agralite to report any problems along our lines that need attention; damaged poles, broken insulators, and trees growing in the lines are a concern to us.  Reporting such conditions may save an outage on your lines.

Other RESOURCES for keeping safe during an outage:

  • Be Red Cross Ready - A power outage checklist
  • Ready.gov - A One Stop Shop for Emergency Preparedness
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©2025 Agralite Electric Cooperative. All Rights Reserved. This institution is an equal opportunity provider and employer.

  • Your Co-op
    • About Touchstone Energy
    • Annual Meeting
    • Board of Directors
    • Capital Credits
    • Career Opportunities
    • Contact Us
    • Cooperative Principles
    • Payment Options
    • Your Role As A Member
  • Member Services
    • Contractors
    • Distributed Energy
      • How Net Energy Works
    • Energy Wise Programs
      • Fuel Type BTU Comparison Chart
      • Cycled Air Conditioning
      • Dual Fuel Heat
      • Heat Pumps
      • Slab Heating
      • Storage Heat
      • Water Heating
    • Generators
    • Load Management
    • Renewable Energy Credit Program
    • Right Light Guide
    • Together We Save
  • Rebates
  • Electric Services
    • 2024 Service Rates
    • Security Lights
    • Stray Voltage
  • Safety
    • Call Before You Dig
    • Outages
    • Safe Homes
    • Safe Outdoors
    • Safety Quiz
    • Storm Center
    • Tree Planting Guide
  • Community
    • Cold Weather Rule
    • Community Solar
    • Energy Tour
    • Legislative
    • MN Twins Youth Baseball Clinic
    • Newsletters
    • Operation Round Up
    • Power Hour Events
    • Scholarships
    • Youth Tour
  • AMI Metering
    • Benefits Of AMI
    • Frequently Asked Questions
  • Headquarters Project
    • Facility Frequently Asked Questions